# Facet L Band RTK not working, 0 satellites **URL:** \ **Category:** Kits\ **Created:** [February 27, 2024, 2:05pm UTC](https://community.sparkfun.com/t/facet-l-band-rtk-not-working-0-satellites/47037 "2024-02-27T14:05:01Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![GOHO](https://avatars.discourse-cdn.com/v4/letter/g/5f8ce5/32.png) [@GOHO](https://community.sparkfun.com/u/GOHO)\ **Post date:** [February 27, 2024, 2:05pm UTC](https://community.sparkfun.com/t/facet-l-band-rtk-not-working-0-satellites/47037/1 "2024-02-27T14:05:01Z")
So yesterday i fired up the SF Facet L band RTK and mounted it onto my new pole to give it a test and it worked great! I was able to get RTK correction and it seemed to work perfect so i put it away and waited on my GND Control points to arrive so i can place them and use my new SF Facet RTK to mark the location for a drone survey i want to conduct on my property. This morning i fired up th Facet L band and it doesn’t pick up any satellites and when i connect it to SW maps in says Invalid and that the GNSS is disconnected. Any idea what might have happened? i left it on in the yard with open sky for a good while and 0 satellites. ---
**Author:** ![TS-Russell](https://yyz1.discourse-cdn.com/sparkfun/user_avatar/community.sparkfun.com/ts-russell/32/6092_2.png) [@TS-Russell](https://community.sparkfun.com/u/TS-Russell)\ **Post date:** [February 27, 2024, 9:59pm UTC](https://community.sparkfun.com/t/facet-l-band-rtk-not-working-0-satellites/47037/2 "2024-02-27T21:59:26Z")
Is it cloudier than yesterday by chance? Check your display versus this [https://docs.sparkfun.com/SparkFun\_RTK\_ … ys/#l-band](https://docs.sparkfun.com/SparkFun_RTK_Firmware/displays/#l-band) and see if your icons can offer a clue; I would also double check the keys section here [https://docs.sparkfun.com/SparkFun\_RTK\_ … -band-keys](https://docs.sparkfun.com/SparkFun_RTK_Firmware/intro/#rtk-facet-l-band-keys) and re-try…any luck? ---
**Author:** ![GOHO](https://avatars.discourse-cdn.com/v4/letter/g/5f8ce5/32.png) [@GOHO](https://community.sparkfun.com/u/GOHO)\ **Post date:** [February 28, 2024, 10:01am UTC](https://community.sparkfun.com/t/facet-l-band-rtk-not-working-0-satellites/47037/3 "2024-02-28T10:01:24Z")
No clouds today. This is a problem with the unit, not clouds. When I connect using bluetooth to SW maps it says " invalid " and no position data or gps status is displayed. ---
**Author:** ![GOHO](https://avatars.discourse-cdn.com/v4/letter/g/5f8ce5/32.png) [@GOHO](https://community.sparkfun.com/u/GOHO)\ **Post date:** [February 28, 2024, 10:10am UTC](https://community.sparkfun.com/t/facet-l-band-rtk-not-working-0-satellites/47037/4 "2024-02-28T10:10:33Z")
The display on my unit says I have \> 30m accuracy and 0 for satellites. ---
**Author:** ![YellowDog](https://yyz1.discourse-cdn.com/sparkfun/user_avatar/community.sparkfun.com/yellowdog/32/1782_2.png) [@YellowDog](https://community.sparkfun.com/u/YellowDog)\ **Post date:** [February 28, 2024, 10:36am UTC](https://community.sparkfun.com/t/facet-l-band-rtk-not-working-0-satellites/47037/5 "2024-02-28T10:36:40Z")
Antenna connector didn’t come loose did it? ---
**Author:** ![GOHO](https://avatars.discourse-cdn.com/v4/letter/g/5f8ce5/32.png) [@GOHO](https://community.sparkfun.com/u/GOHO)\ **Post date:** [February 28, 2024, 11:25am UTC](https://community.sparkfun.com/t/facet-l-band-rtk-not-working-0-satellites/47037/6 "2024-02-28T11:25:37Z")
I checked, Antenna is connected. When I first turned the unit on it said that the GNSS has failed. ---
**Author:** ![GOHO](https://avatars.discourse-cdn.com/v4/letter/g/5f8ce5/32.png) [@GOHO](https://community.sparkfun.com/u/GOHO)\ **Post date:** [February 29, 2024, 12:58am UTC](https://community.sparkfun.com/t/facet-l-band-rtk-not-working-0-satellites/47037/7 "2024-02-29T00:58:16Z")
How do I get help from Sparkfun on this? I want to return my Facet L band or exchange because its brand new but I cant seem to get any service or support from sparkfun! ---
**Author:** ![clive1](https://yyz1.discourse-cdn.com/sparkfun/user_avatar/community.sparkfun.com/clive1/32/6396_2.png) [@clive1](https://community.sparkfun.com/u/clive1)\ **Post date:** [February 29, 2024, 9:37pm UTC](https://community.sparkfun.com/t/facet-l-band-rtk-not-working-0-satellites/47037/8 "2024-02-29T21:37:45Z")
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