# GM862 does not find service

**URL:** <https://community.sparkfun.com/t/gm862-does-not-find-service/594>\
**Category:** Wireless & IoT\
**Created:** [May 23, 2005, 5:21pm UTC](https://community.sparkfun.com/t/gm862-does-not-find-service/594 "2005-05-23T17:21:12Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![maokh](https://avatars.discourse-cdn.com/v4/letter/m/9de053/32.png) [@maokh](https://community.sparkfun.com/u/maokh)\
**Post date:** [May 23, 2005, 5:21pm UTC](https://community.sparkfun.com/t/gm862-does-not-find-service/594/1 "2005-05-23T17:21:12Z")

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A friend and I both bought GM862 eval kits. We both have an array of different carrier SIMs at our disposal, and cannot get the GM862 to find any service. Signal shows up as nothing, it remains unregistered, and COPS hangs:

> OK
> 
> AT+CSQ
> 
> +CSQ: 99,99
> 
> OK
> 
> AT+CREG
> 
> +CREG: 0,2
> 
> OK
> 
> AT+COPS=?
> 
> (hangs)

We are operating this device in two different locations, both are using the v2 eval kit with OEM module, as well as the supplied pigtail and multiband antenna.

I have tried AT&T blue, tmobile and cingular, and he has tried these three carriers along with some other more obscure sims. No luck on any one of them.

Any suggestions?

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<div class="post-metadata">

**Author:** ![sparky](https://yyz1.discourse-cdn.com/sparkfun/user_avatar/community.sparkfun.com/sparky/32/6021_2.png) [@sparky](https://community.sparkfun.com/u/sparky)\
**Post date:** [May 23, 2005, 10:42pm UTC](https://community.sparkfun.com/t/gm862-does-not-find-service/594/2 "2005-05-23T22:42:07Z")

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Have you changed the band to north america?

AT#BND=1

Is this unit shutting down? (Status LED should go out)

-Nathan

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<div class="post-metadata">

**Author:** ![maokh](https://avatars.discourse-cdn.com/v4/letter/m/9de053/32.png) [@maokh](https://community.sparkfun.com/u/maokh)\
**Post date:** [May 24, 2005, 5:31am UTC](https://community.sparkfun.com/t/gm862-does-not-find-service/594/3 "2005-05-24T05:31:11Z")

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It looks like we had our boards on euro mode. I am now seeing what i should:

> AT+CSQ?
> 
> +CSQ: 8,7
> 
> OK
> 
> AT+CREG
> 
> +CREG: 0,3
> 
> OK
> 
> AT+COPS=?
> 
> +COPS: (1,“USA 26”,“”,“31026”)
> 
> +COPS: (1,“USA 41”,“”,“31041”)
> 
> +COPS: (2,“USA 380”,“”,“310380”)

I’ll pass this along to my buddy…im sure he’ll be thrilled 🙂

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<div class="post-metadata">

**Author:** ![sparky](https://yyz1.discourse-cdn.com/sparkfun/user_avatar/community.sparkfun.com/sparky/32/6021_2.png) [@sparky](https://community.sparkfun.com/u/sparky)\
**Post date:** [May 24, 2005, 2:52pm UTC](https://community.sparkfun.com/t/gm862-does-not-find-service/594/4 "2005-05-24T14:52:52Z")

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You gotta read the datasheet my friend 😉

From the GM862 EVK v1 and v2 datasheet :

Chapter 4 : Setting the GM862 module to work in North America…

-Nathan

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<div class="post-metadata">

**Author:** ![maokh](https://avatars.discourse-cdn.com/v4/letter/m/9de053/32.png) [@maokh](https://community.sparkfun.com/u/maokh)\
**Post date:** [May 24, 2005, 5:21pm UTC](https://community.sparkfun.com/t/gm862-does-not-find-service/594/5 "2005-05-24T17:21:30Z")

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hehehe.now that you mentioned it, i found it right away 🙂

gotta read those manuals 🙂