Cool - I tossed this to our product development team and they had the following as responses/feedback…the main takeaway is probably that the footprint of the MM slotting/pins/etc need to match ours exactly, chamfering the edges (just sand em down a bit) should be a good first step that can readily be implemented/tested:
‘What kind of power is being putting through it? I’ve never run into those kinds of issues, let alone within 3-4 times.’
‘I know we have some in Ops that are used for multiple batches before needing to be replaced, like 1000+ insertions. Also the testing we did early with MM development, we stopped testing after 700+ insertions without a failure.’
‘Not chamfered edge will do it too. Could be putting too much pressure on the inside of the connector. If he’s using our footprint it should work fine, but based on the photo I’d presume that isn’t the case’
Hope this helps!