# Openscale Board Communication Issue

**URL:** <https://community.sparkfun.com/t/openscale-board-communication-issue/46803>\
**Category:** Force & Weight\
**Created:** [January 18, 2024, 5:07am UTC](https://community.sparkfun.com/t/openscale-board-communication-issue/46803 "2024-01-18T05:07:38Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Udhai](https://avatars.discourse-cdn.com/v4/letter/u/41988e/32.png) [@Udhai](https://community.sparkfun.com/u/Udhai)\
**Post date:** [January 18, 2024, 5:07am UTC](https://community.sparkfun.com/t/openscale-board-communication-issue/46803/1 "2024-01-18T05:07:38Z")

</div>

Hi,

The communication between the OpenScale board and the Single Board Computer (SBC) is experiencing intermittent failures. Upon inspection of the SBC, I observed that the COM port assigned to the OpenScale is not consistently detected. Nevertheless, the port is recognized again after disconnecting and reconnecting the USB connection. This issue occurs frequently

---

<div class="post-metadata">

**Author:** ![YellowDog](https://yyz1.discourse-cdn.com/sparkfun/user_avatar/community.sparkfun.com/yellowdog/32/1782_2.png) [@YellowDog](https://community.sparkfun.com/u/YellowDog)\
**Post date:** [January 18, 2024, 11:02am UTC](https://community.sparkfun.com/t/openscale-board-communication-issue/46803/2 "2024-01-18T11:02:54Z")

</div>

1 try a different usb cable.

2 update your ftdi drivers.