# Pro Micro 5v/16hz not recognized by Windows 10 to install drivers **URL:** \ **Category:** Arduino\ **Created:** [December 5, 2020, 5:20am UTC](https://community.sparkfun.com/t/pro-micro-5v-16hz-not-recognized-by-windows-10-to-install-drivers/41040 "2020-12-05T05:20:04Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![dbuls4392](https://avatars.discourse-cdn.com/v4/letter/d/a6a055/32.png) [@dbuls4392](https://community.sparkfun.com/u/dbuls4392)\ **Post date:** [December 5, 2020, 5:20am UTC](https://community.sparkfun.com/t/pro-micro-5v-16hz-not-recognized-by-windows-10-to-install-drivers/41040/1 "2020-12-05T05:20:04Z")
Trying to install the drivers for the Pro Micro 5v/16hz. Windows 10 does not recognize the board when I plug into the USB Port. I have tried it (3) different computer with no luck. I have looked in the device manager and see nothing. What else can be done? ---
**Author:** ![SV-Zanshin](https://yyz1.discourse-cdn.com/sparkfun/user_avatar/community.sparkfun.com/sv-zanshin/32/336_2.png) [@SV-Zanshin](https://community.sparkfun.com/u/SV-Zanshin)\ **Post date:** [December 5, 2020, 6:56am UTC](https://community.sparkfun.com/t/pro-micro-5v-16hz-not-recognized-by-windows-10-to-install-drivers/41040/2 "2020-12-05T06:56:06Z")
Did you activate the Menu “View” → “Show hidden devices” in the Device Manager? This will let you see USB devices that are otherwise not visible. ---
**Author:** ![dbuls4392](https://avatars.discourse-cdn.com/v4/letter/d/a6a055/32.png) [@dbuls4392](https://community.sparkfun.com/u/dbuls4392)\ **Post date:** [December 5, 2020, 2:56pm UTC](https://community.sparkfun.com/t/pro-micro-5v-16hz-not-recognized-by-windows-10-to-install-drivers/41040/3 "2020-12-05T14:56:00Z")
Activated the unhide and still do no find the Pro Micro, also did a scan for hardware changes and nothing. ---
**Author:** ![SV-Zanshin](https://yyz1.discourse-cdn.com/sparkfun/user_avatar/community.sparkfun.com/sv-zanshin/32/336_2.png) [@SV-Zanshin](https://community.sparkfun.com/u/SV-Zanshin)\ **Post date:** [December 5, 2020, 4:45pm UTC](https://community.sparkfun.com/t/pro-micro-5v-16hz-not-recognized-by-windows-10-to-install-drivers/41040/4 "2020-12-05T16:45:14Z")
It should, at worst, show up as an unrecognized device. ---
**Author:** ![n1ist](https://avatars.discourse-cdn.com/v4/letter/n/5daacb/32.png) [@n1ist](https://community.sparkfun.com/u/n1ist)\ **Post date:** [December 5, 2020, 11:19pm UTC](https://community.sparkfun.com/t/pro-micro-5v-16hz-not-recognized-by-windows-10-to-install-drivers/41040/5 "2020-12-05T23:19:00Z")
Any chance you are using a power-only or damaged usb cable? I would try a different one. /mike ---
**Author:** ![YellowDog](https://yyz1.discourse-cdn.com/sparkfun/user_avatar/community.sparkfun.com/yellowdog/32/1782_2.png) [@YellowDog](https://community.sparkfun.com/u/YellowDog)\ **Post date:** [December 8, 2020, 7:18pm UTC](https://community.sparkfun.com/t/pro-micro-5v-16hz-not-recognized-by-windows-10-to-install-drivers/41040/6 "2020-12-08T19:18:21Z")
Were you ever able to program the board? If you have the IDE set with the wrong settings and upload, your upload will work but after the upload completes the board will show up as an unknown device and you can’t install drivers. Sparkfun has a procedure in the guide to recover from this, I think it’s in the troubleshooting section of the guide. ---
**Author:** ![dbuls4392](https://avatars.discourse-cdn.com/v4/letter/d/a6a055/32.png) [@dbuls4392](https://community.sparkfun.com/u/dbuls4392)\ **Post date:** [December 10, 2020, 4:42pm UTC](https://community.sparkfun.com/t/pro-micro-5v-16hz-not-recognized-by-windows-10-to-install-drivers/41040/7 "2020-12-10T16:42:50Z")
Nothing has worked so far. Different cables and computers with no success. Reset the ProMicro and nothing. Anymore idea’s. ---
**Author:** ![SV-Zanshin](https://yyz1.discourse-cdn.com/sparkfun/user_avatar/community.sparkfun.com/sv-zanshin/32/336_2.png) [@SV-Zanshin](https://community.sparkfun.com/u/SV-Zanshin)\ **Post date:** [December 11, 2020, 5:39am UTC](https://community.sparkfun.com/t/pro-micro-5v-16hz-not-recognized-by-windows-10-to-install-drivers/41040/8 "2020-12-11T05:39:56Z")
Do you have another Arduino (perhaps an UNO or MEGA)? If you have one of those, and that one is working via USB, then you could program the Pro Micro from that using ISP (assuming you don’t have an ISP-Programmer to hand). There are several tutorials on the web that show how to do this. That would at least rule out a “bricked” processor on the Pro Micro. ---
**Author:** ![dbuls4392](https://avatars.discourse-cdn.com/v4/letter/d/a6a055/32.png) [@dbuls4392](https://community.sparkfun.com/u/dbuls4392)\ **Post date:** [December 13, 2020, 1:09am UTC](https://community.sparkfun.com/t/pro-micro-5v-16hz-not-recognized-by-windows-10-to-install-drivers/41040/9 "2020-12-13T01:09:38Z")
This did not work either. Windows 10 OS still does not recognized the Pro Micro. I think its time to replace the board, what has to be done to ship this one back and get a new one. ---
**Author:** ![adam.g](https://avatars.discourse-cdn.com/v4/letter/a/ad7895/32.png) [@adam.g](https://community.sparkfun.com/u/adam.g)\ **Post date:** [January 11, 2021, 5:00pm UTC](https://community.sparkfun.com/t/pro-micro-5v-16hz-not-recognized-by-windows-10-to-install-drivers/41040/10 "2021-01-11T17:00:06Z")
Can a mod please move this to the Arduino sub-forum? Cheers, Adam ---
**Author:** ![TS-Chris](https://yyz1.discourse-cdn.com/sparkfun/user_avatar/community.sparkfun.com/ts-chris/32/6057_2.png) [@TS-Chris](https://community.sparkfun.com/u/TS-Chris)\ **Post date:** [January 12, 2021, 4:01pm UTC](https://community.sparkfun.com/t/pro-micro-5v-16hz-not-recognized-by-windows-10-to-install-drivers/41040/11 "2021-01-12T16:01:34Z")
One last thing you can try: Use a few different USB cables. Some USB cables are designed to charge devices only and don’t include the data wires the Pro Micro needs to communicate with your computer. If you’re still having trouble, try double clicking the reset button on the board while you have device manager open and see if anything pops up even briefly.