# Was shipped wrong product and cannot get reply from support

**URL:** <https://community.sparkfun.com/t/was-shipped-wrong-product-and-cannot-get-reply-from-support/45976>\
**Category:** Chit Chat\
**Created:** [July 26, 2023, 3:37pm UTC](https://community.sparkfun.com/t/was-shipped-wrong-product-and-cannot-get-reply-from-support/45976 "2023-07-26T15:37:47Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![hahacky](https://avatars.discourse-cdn.com/v4/letter/h/e47774/32.png) [@hahacky](https://community.sparkfun.com/u/hahacky)\
**Post date:** [July 26, 2023, 3:37pm UTC](https://community.sparkfun.com/t/was-shipped-wrong-product-and-cannot-get-reply-from-support/45976/1 "2023-07-26T15:37:47Z")

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I have filled in online form and emailed support, please advise how I can correct my order. Thanks

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**Author:** ![TS-Russell](https://yyz1.discourse-cdn.com/sparkfun/user_avatar/community.sparkfun.com/ts-russell/32/6092_2.png) [@TS-Russell](https://community.sparkfun.com/u/TS-Russell)\
**Post date:** [July 27, 2023, 10:52pm UTC](https://community.sparkfun.com/t/was-shipped-wrong-product-and-cannot-get-reply-from-support/45976/2 "2023-07-27T22:52:28Z")

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If it’s for a return fill out [www.sparkfun.com/returns](http://www.sparkfun.com/returns) ; otherwise await a response

How long ago did you send it? It isn’t instant…can take a few days, based on how long their backlog is