For general support, troubleshooting assistance, and discussion on Alchitry products, we encourage folks to head over to the Alchitry forums for assistance on the Alchitry forums which have a more active community in additions to forum moderators which are proficient with all aspects of Alchitry products:
For instances where Alchitry documentation is the topic of discussion please feel free to post in this forum and we will work with you on a solution as soon as possible.
Thank you for participating on the SparkFun forums. Cheers!