Artemis Tracker - not connecting with modem

I recently purchased an Artemis tracker paired with the GPS modem. The device initialized fine, and I ran the first example no problem - getting the data from the temp/pressure/humidity sensor. When I tried communicating with the sat modem, however, I’ve run into a problem. I upload the code for the “hello world” example with no problems, but when I try executing in the terminal window it says “Qwiic Iridium is not connected! Please check wiring. Freezing.” I’ve tried using the code with the serial connection too without success. I’ve been trying everything, and am not getting anywhere. I’m wondering if there’s a bad connection between the board and the modem.

Thanks for your help

Can you share some photos of the board/setup? Particularly the small model cable area might be helpful

Also double check that you have the necessary libraries https://learn.sparkfun.com/tutorials/ar … o-examples as well and re-try, say, Example 20 https://github.com/sparkfun/SparkFun_Ar … leInfo.ino and see how it fares?

I’ve resolved the issue. Turns out I had the wrong board selected. I had “Artemis Module”, but in fact it should have been “redboard artemis ATP” It appears to be working now. Thanks for your help!