EM-406A problem

I bought an EM-406A about 6 months ago and it worked fine then. I tried to use it again recently but it can’t get a signal anywhere. The LED turns on and the output looks normal but it doesn’t see any satellites at all.

I have tried it inside and in several clear places outside, leaving it in each for more than 15 minutes. I also tried disconnecting everything except the power. None of these worked.

Having tried everything I can think of, my best guess is that I somehow killed the part that receives the GPS signals but not the rest of it. Is this possible?

Any ideas what might be wrong?

Thanks