Faulty micro:bot AA battery holder

I purchased the micro:bot kit (KIT-16275) and built it according to the instructions. Plugging in the power does not power it on however. After debugging with the multimeter (I’m an electrical engineer) I discovered that the connection from the negative battery spring to the outside of the barrel plug on the battery pack is an open circuit. Can I please get a replacement AA battery holder?

Yep, we’ll get one sent out ASAP! I found your order, you should get an email in a couple days when it ships out :slight_smile:

Thank you very much!

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Just curious when that battery holder will ship? I haven’t gotten an email and don’t see anything in the orders section of my account :slight_smile:

I’ll check!

Sorry it got stalled in our system, I’ll ensure it gets prioritized and sent out :smiley:

Thank you!

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