M6e Nano Read Power

Currently using the example for the rfid reader on arduino software it is only letting my partner and I use a read powr of 500 (500 = 5dBm). The max dBm on the m6e nano is 27 (2700 Read power) dBm but anything other than 500 is not working, higher or lower. Does anyone have advice on how to fix this? the command setreadpower() is only working for 500.

How is it being powered? Simultaneous RFID Tag Reader Hookup Guide - SparkFun Learn

Are you changing it via the universal reader assistant or arduino library?

Share a photo of your setup/wiring too