Offset calibration removes offsets on each axis. If you still have an offset of +/-lsb, that’s to be expected.
Once you’ve got offsets removed you need to remove any misalignment btw the actual sensing axes and the board or whatever you have it mounted to. All the references I have are for the more general 3 axis case. I’ll see if I can’t find one for a 2 axis case.
FWIW I don’t think Analog Devices does any such calibration. Afterall it would need to be done again as the IC can’t be expected to be perfectly aligned to it’s PCB, nor that to any case it’s mounted in.
I did some work on calibrating 2D magnetometers a while back, and the basic idea works very well for accelermeters, too. You probably won’t need the rotation correction, but you certainly need to correct for different gains and offsets on the X and Y axes https://forum.sparkfun.com/viewtopic.php?f=42&t=36399