This is a new facet unit. I would have just sent it back but my worker already siliconed the seal and other things we do for extra water protection. The power / setup button does not work. the button behind on the board works and the unit seems to operate fine while using this. whats the procedure to get a new power / setup button.? Thanks
Bummer! Sorry it’s turned into a hassle!
The repair kit is here: https://www.sparkfun.com/products/24705
If you want us to try and fix it, feel free to start an RMA. The silicone may prevent us from repairing it but I’m happy to take a look if you’d like.
Also, there is a system setting to disable the Setup Button. Be sure this is set to ‘Enabled’. Do a system factory reset if in doubt (https://docs.sparkfun.com/SparkFun_RTK_ … tory-reset).
download/file.php?mode=view&id=8775
That kit is backordered. Maybe I'll start an RMA do you have a link to that? Thanks.sparky:
Bummer! Sorry it’s turned into a hassle!The repair kit is here: https://www.sparkfun.com/products/24705
If you want us to try and fix it, feel free to start an RMA. The silicone may prevent us from repairing it but I’m happy to take a look if you’d like.