Sorry to surprise you like that. The situation you describe came about from a recent change to our Economy shipping option. When we originally started using it, it was with the expectation that we could file a claim for a package that was lost. In practice, that has proven to not be the case. After losing a number of orders with no recourse, we imposed a $100 limit on the Economy option.
Again, sorry for the surprise. We just couldn’t justify the amount we were losing on it.