battery did not last through the night. I will charge it fully and then try it again during working hours. After I plugged the surveyor back in, the “on” light went magenta and now is white.
Battery lasted from 9:30-3:30,4ish
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I need to get this thing up and running. We use it every day with multiple rovers and “unskilled" labor. Having to reset it constantly is getting to be too much. I really feel like it is a network issue with the surveyor. We connected it to another router that runs off the same building internet and it comes back online sooner, but still stops broadcasting very frequently. I am going to try and hook it up to a hotspot today and see if that helps.
It definitely stops broadcasting through the internet because as soon as the lights stop flashing/alternating, Emlid caster says the base station goes offline.
Just tried my iPhone hotspot and it won’t stay connected. It picks up and immediately drops.
I have unplugged the usb-c from the surveyor.
I am confused - why? I recommend you disconnect the internal battery and use external power exclusively.
Just tried my iPhone hotspot and it won’t stay connected. It picks up and immediately drops.
Be sure you have “Maximize Compatibility” mode on iOS (docs). iPhones like to default to 5GHz which is not compatible with the RTK Surveyor.
I’m sorry for the frustration! I cannot see anything glaring in your settings.
- If you’ve wasted too much time on the setup, let’s consider a return. We can test the unit for you and if we find any issues, we’ll replace the unit.
- Remove the battery, then check that power is not the issue. If you’ve got another USB A wall adapter handy, and even a different USB A to C cable, please give it a try, so we can remove power or the cable as an issue.
- HPG 1.50 is excellent. Leave that in place.
- If you can capture the serial output of the “ESP32 CONFIG” connector (115200bps serial) for a few hours (when the drop off occurs) then we may be able to diagnose why the device is dropping offline.
So we set up another wifi and connected to that. I removed all other wifi connections in the settings. Thus far everything is working for 24+ hrs. It must be the other networks were kicking the unit off for some reason.
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Ok so new problem, I dont know if the problem lies with the rtk surveyor or something else. The unit is connected to wifi and emlid caster says its online. My rovers can connect, but get an error code “No Recent Correction Data.” I take this to mean that the surveyor is not broadcasting data. Resetting the surveyor twice today has fixed the problem.
I wonder if the RTC battery needs a good re-charge…leave the unit on the charger for ~24 hours in a row and see if that helps