SPARKFUN OPENLOG ARTEMIS having trouble updating to newest software/may not be correctly updating?

Hello, once again, I wish to address that I am a high schooler who is relatively new to this device; however, I do have some experience with similar devices. Now, I recently bought two more of the same sparkfun openlog Artemis; however, these two are not up to date with the most recent software (when I am currently writing this, it is 111). Thus I tried to update the device as I did with the first one I bought (which worked fine); however, with these 2, it seems that it is unable to, where no error comes up in the process, but when I try to access the SD card information, no option to press “s” pops up. Does anyone have any advice for this matter?

Hi,

The OLA upgrade instructions are here: https://github.com/sparkfun/OpenLog_Art … UPGRADE.md

Please try “Update Bootloader” first, then try “Upload Firmware”. If you see any error messages, please take a screenshot - or copy the text - and post it here.

Best wishes,

Paul

Update Bootloader failed:

Artemis Bootloader Upload

Baud: 115200

File: C:.…\artemis_svl.bin

Port: \.\COM3

Header Size = 0x80

original app_size 0x328c ( 12940 )

load_address 0xc000 ( 49152 )

app_size 0x328c ( 12940 )

w0 = 0xcb00330c

Security Value 0x10

w2 = 0x10008080

addrWord = 0xc000

versionKeyWord = 0x0

child0/feature = 0xffffffff

child1 = 0xffffffff

crc = 0xc703da31

Writing to file C:.…\Temp_OTA_blob.bin

testing: C:.…\Temp_OTA_blob.bin

Header Size = 0x60

app_size 0x330c ( 13068 )

Writing to file C:.…\Temp_Wired_OTA_blob.bin

Image from 0x0 to 0x330c will be loaded at 0x20000

Connecting over serial port \.\COM3…

Baud rate: 115200

Sending Hello.

No response for command 0x00000000

Failed to respond

Fail

Sending Hello.

No response for command 0x00000000

Failed to respond

Fail

Sending Hello.

No response for command 0x00000000

Failed to respond

Fail

Tries = 3

Upload failed

Complete.

Hi DeveloperR&D,

I’ve seen the same thing. Something is broken in Update Bootloader, but I’m not sure what. Does Upload Firmware work correctly?

Best wishes,

Paul

I also had the same issue with upload bootloader, updated failed with the same message. I updated firmware afterwards, to V10_v28, which the updated said completed successfully, but afterwards the Artemis is unresponsive - no red LED, no power being passed to qwiic boards, no terminal output and no response to terminal input. Reset button doesn’t seem to do anything, not even flash LEDs. I sometimes get an orange LED flicker when connecting USB C but not always.

I found this thread after searching and tried to update bootloader and firmware again to get screenshots. The bootloader update succeeded this time, then the firmware update also succeeded but the board is still unresponsive. I still have a COM port for the board and can open a connection but nothing shows up in the terminal. I’ve tried this on two boards now and don’t want to kill another one! Any ideas?