Can I purchase a Satellite Transceiver Breakout only?

SPARK-X
1

The USB connecter has broken off of my transceiver breakout. Can I purchase just the breakout (or a couple of them, just in case)?

I have been moving my unit around a lot, trying to find locations and conditions where modem will transmit and receive, so it’s not entirely surprising the USB connector broke off. But I’d rather not have to purchase a whole new kit, given that everything else is still functional.

Thank you.

p.s. My original order was #4418678

2

Hello, thank you for posting on the forums here.

I think I can help you out. If you can fill out a return ticket we can work on seeing if we can get you a new breakout board without the module.

https://www.sparkfun.com/returns

I look forward to assisting you soon!

3

I’ve tried this option (asking to order a board via the returns form) a couple of times but I haven’t heard anything, yeah or neah. I tried twice because I might have used the wrong email address the first time. That’s over the last few weeks. Is there something I can do to facilitate this request? I suppose it’s an unusual request.

Thanks.

4

It’s on the way. There’s so many reasons to love sparkfun, but support is one of the greatest. Thank you.

5

My mistake. It was another breakout that was shipped. So I’m still in need of a solution. Thanks.

6

We’re sending out a replacement PCB :smiley: