With all due respect to both you and to first time users of the product, it is important to point out that you canât underestimate the time necessary for testing and preparation as a first time user of the product. I donât want the typed format to lack the tone I have in this thread, I am a long-time industry veteran such as yourself. We come from different disciplines obviously, but my position comes with absolute understanding and respect for yours.
What matters most in this case is that I underestimated the product and the necessity to intake what became hours of information in order to deploy a product that for $96 (to your point) should in theory be much easier not harder (not said as a negative just as a reference towards how it was sold) to deploy. It is admittedly a catch-22 in that regard, and NONE of my commentary is meant to dissuade potential buyers from using it. The emphasis to note is that regardless of experience level, without taking the time to frontload a project with the correct file-formatting and reassurance of firmware included on your particular board you will encounter the speed bumps I did.
Jamie, Iâm not IN ANY WAY saying that I wasnât happy with the product. To me, and I hope that you were able to discern this from my messages, my inner geek was enjoying the process of learning something new. I wanted nothing more than to be given a little more time on this project so that I could see it through. Where other custom technology integrators need to be more attentive moving forward is knowing that this product is extremely precise in its requirements both in input and output, and the face value of what a .wav file appears to be can be misleading.
Hindsight is 20/20, and if I were given the benefit of it prior to the project I would have engaged with you directly a few days earlier. Perhaps, and this just a perhaps, more inference from the product seller that if you are indeed a first time installer of the product (I did offer that fact to the sales department when I ordered it on the phone) should trigger them to alert you to the time you will need to ingest all of the documentation. I say this half-heartedly with a bit of humor Jamie, if I knew what I was up against with this âlittle engine that couldâ tsunami I would have been humbled more in planning ahead for the hours of time truly needed to understand your methodology and how to apply it. Whether you know it or not, there is just enough info in the Google-sphere to throw off the scent if you will when youâre looking for definitive info.
Quite literally, take this thread into account. Look at the hours between the responses. If nothing else, I would appreciate it if you considered the rare case (as apparently it is) that a very talented, and capable expert, deeply certified and accredited custom technology integrator with a deep skill set (Iâm not offended by your choice of words in your reply but the inference is pretty obvious) like myself is engaged on a project site with your product and needs to have answers within minutes, not hours. If I were tinkering in my basement, or had the luxury of more time going into the project, I would have hit it out of the parkâŚIâm certain of that! My first message to your company email clearly stated the position I was in at the time. I certainly appreciated your reply the next day from the conference you were attending, by then I was knee-deep in having read other content online and that didnât help the mental rabbit hole I was getting myself into. For the record, I will 100% acknowledge that my visual acuity and shaky hands at 55 forced to take a lot longer than planned to solder the seventeen wires required, so my initial plan to deploy software on a Friday was pushed to a Sunday instead.
The focus should perhaps be on alerting the sales channel to be more inquisitive with the first-time buyer in asking the right questions and giving the appropriate advice on how to prep. There is nothing wrong with me stating that and still having respect for the product. You had a twenty-five year industry veteran and 2025 CEPro Top100 Integrator pulling out his dusty soldering gear and Audacity chops at the same time - also said with more humor than anything. All Iâm trying to emphasize is that it would go a long way for those in need of the product be given some sort of a more definitive messaging that if youâre working with third-party files you MUST be certain of format before you proceed that the files are 44.1kHz, 16-bit mono. I 'll never make that mistake again I assure you 
Look for yourself, if you google it you will see different recommendations from different sources, giving someone in my position just enough smoke to not see absolute truth I know it to be now. I was floundering, and I rarely put myself in a position to flounder in my career so the time that it took to get responses were a lot more significant than they would have been ofr most people otherwise.
My case study is quite unique, I know that, and accept that. The Tsunami Wave Trigger Pro is a fantastic choice for me as a drummer looking to have fun with drum-trigger effects or MIDI work, but also for the theory I had in that I could use it to play saved .wav files out through a 3.5mm out to a line-level input and then into an A/V Receiver for speaker level output. For the money it has a lot of flexibility in its feature set, and seems to be quite durable, and I would recommend to anyone who needs this type of solution. That said, it is one of those products where âreading the fine printâ is absolutely essential. You canât improvise, you canât guess, you canât assume. You MUST be certain, as we must be with other disciplines in our industry such as Ohmâs Law or POE budgets on a switch.
Most people wonât take the time to go into that much detail, and it is my utmost hope that you take that as the intended desire to help that it originates from. You seem to be a great guy, and you have my respect as an inventor and engineering genius.
And to answer your comment @darrellg to say that I had no familiarity with this gear would be false. I had actually used the original incarnations of Robertsonics boards as well as the other popular name we all know in this space several times over the years in musical instrument applications for performance or recording. It was the first time that I thought to use it for this specific solution, but had the confidence from my past experience that it would suit the needâŚIf that makes sense. Trust me, my expectations have been adjusted. Thank you for the comment.
! Iâm likely going to close this thread/topic by tomorrow.