We are writing to you because we have a problem with our RTK Express Plus device. We bought it recently, but it does not seem to detect any satellites. We have tried to update the firmware several times and to change different antennas and cables, but nothing worked. Is there any other solution that you can suggest, or did we receive a faulty device?
We tried Ublox and Trimble antennas. We tested the antennas with a different device and they both functioned well. Therefore, we can rule out the antenna as the source of our issue.