I purchased PureThermal 3 - FLIR Lepton Smart I/O Board with Lepton FS (Packing List #10652217). When I connect it to computer, the BOOT indicator blinks long white flashes and computer cannot find it. I tried different computers and ports. I installed “Lepton User App” but this app couldn’t connect to the device.
Can you help me please?
Make sure the camera module is fully seated with all 3 locking tabs engaged (1 upper, 2 lower) and check for any obvious short/extra solder on the board…it may help to disconnect a re-seat the module altogether; any luck?
No luck.
All 3 locking tabs are reached. I don’t see any short/extra solder on the board.
It looks like you might need to use Linux/Mac with that device & software; are you?
I don’t think so.
“Compatible applications include:
• FLIR Lepton Application for Windows (above image on left).
• GetThermal for Mac OS and Linux (above image on right).
• VLC, and many other video players.”
Ah, ok…their product page is confusing! Does it appear as a device in the software? Does a COM port show up when you plug it in?
No. Nothing.
It looks like the computer/system doesn’t see this device at all.
One would think that it doesn’t work at all if it weren’t for the white flashing light on it.
I assume you tried swapping cables too? You might verify that a full 5v is being delivered to the board
If nothing new happens; it is probably DoA - Was it purchased from us? If so head over to Returns (contact vendor if purchased elsewhere) and we’ll get ya squared away
Sure. I tried 3 different cables.
Yep, we bought this device from SparkFun.
We’ll make a return.
Thank you.
1 Like
SCI, we received your return and ran a simple test via this cable and my Windows 11 machine:
It appears that this unit is functioning properly. The cable I used is nothing special.
I am pretty puzzled that you had tried so many different computers and cables with no success.
If you could reply to the Email you have going with our CS rep we can move forward from there.
Thanks!