RTK Express no signal?

I’ve got an express and I’ve never gotten it to work. My phone finds it and connects to it with Bluetooth, and then I can see it in SW maps. But it doesn’t seem to be registering location, if I move it around nothing changes. I’m a complete newbie at all of this.
I noticed that the direction of my phone is being picked up by SW maps. But nothing related to the Express GNSS antenna. It’s a ublox magnetic mount antenna.
Is there some resource I’m missing, manual or something that would help me understand more deeply what’s going on? There seems to be almost no menu depth on the RTK Express, there’s almost nothing to be done on that as far as I can tell.
Anyway, thanks for any help
Keith

Can your turn the Express on? What do you see on the Express screen? Can you take a picture of the Express while running?

Here’s the Quickstart guide for the RTK Express.

Of course it starts working! I could swear I didn’t do anything differently! Thanks for the help

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