RTK Facet won't turn on after firmware update

Thought I would start a new thread as it’s a Facet. Upgraded using the Windows_GUI to 2.2 and now the charging light comes on when charging, but nothing when trying to turn on.

This come from Mouser in the UK, so guess it will be going back as an RMA.

I jus took it apart and then turned on using the button on the back of the display board. It turned on just fine, so its either the button itself or something to do with the display/connections. I tried bringing the firmware back down to v1.10 but still doesn’t work using the button.

I HAVE THE SAME PROBLEM, I WONDER WHY SPARKFUN IS NOT RESPONDING ??? THIS IS REALLY A SERIOUS ISSUE BECAUSE THE EQUIPMENT IS USELESS !!! SPARKFUN WTF ???

Same problem after updating firmware version 2.4 ???

Sparkfun gives a warranty but in case of problems makes no attempt to solve the problems - very sad that the company behaves like this - money thrown down the drain, and to potential buyers I do not recommend the equipment of this company …