Spark fun gnss rtk wont turn on

GPS/GNSS
1

Our spark fun will not turn on. We get no lights on it unless we plug it in to charge. What do we need to do?

2

What Sparkfun? Modell?

3

Hi @portlandwwtp - Welcome! Sorry for the hassle with the unit.

You are welcome to return the unit and we’ll have a look at it and get it repaired as needed. Or, if you want, you can establish if the overlay has failed or the display has failed by opening the unit and using the internal power button. If the internal button works, then a reseating of the overlay connector may help. If the internal button does not work, then the display has likely failed and need to be replaced. We’ll support you either way.

4

RTK Facet L-Band

5

Can you give me a shipping address to send the unit back to? Thanks

6

Please start a return here so we can track it.

7

I was able to open the unit and power it up using the internal button and the display functioned correctly. However, I was unable to correct the issue with the external power button. What is my next option?

8

I would remove the overlay connector, then reinsert it, then test it. Tweezers are shown in this image but I generally use forceps or other small pliers to get better grip.

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