USPS option no longer available?

Archive BatchPCB
21

jcayer:
I have the same problem. It shows $2.00 for shipping and then when I checkout, it only displays 2 options from Federal express for shipping at $19 and $20…

Just the shipping fees are more expensive than my total order and I’m in Canada…

I cannot go in the payment page if I don’t check a box in the shipping page. It’s out of the question I pay $20 shipping for a $16 order…

Maybe it’s time to take a look seriously at your site or hire some experienced programmers…

Just ordered a couple of prototypes from the service – had been using PCBCART for ages – and was disappointed at the lack of a cheaper shipping alternative than $20 FedExcessive.

I believe I still came in cheaper than PCBCART would have been once all their set-up and shipping fees are included but was hoping for cheaper from an American outfit serving North Americans. This is the kind of stuff that drives even hobbyists to outsource.

Postal service has to be made an option. The boards will take 10-20 days to be made. I don’t really care if they ship in 2-3 days via priority courier. Please give me the cheapest option…

22

Blackfin:
…

Postal service has to be made an option. The boards will take 10-20 days to be made. I don’t really care if they ship in 2-3 days via priority courier. Please give me the cheapest option…

Amen to that !!!

23

BUMP

Is there any news on the USPS shipping problem? I live in France and FedEx shipping is more expensive than my PCB + setup fee. USPS worked for me in the past.

Regards

24

Any news about this :?: It is going to be fixed soon :?:

25

I have exactly the same problem:

I am missing the USPS shipping option. My PCB+SH+SETUP is $30 and FedEx costs $32. Does not make sense to me. I use batchpcb for slow things where timelines does not matter. So a FedEx shipping is just a wast of money.

I wrote an email to support@batchpcb.com from my google account, but received the message:

Technical details of temporary failure:

Google tried to deliver your message, but it was rejected by the recipient domain.

?????????
26

Is anybody interested on sharing shipping costs? I will make an order next weekend using the fedex option (because USPS option is still unavailable and I have been waiting almost a month, but I can’t wait more) and I want to reduce my shipping cost. When I receive it, I can send your boards from Spain to any country using low cost postage. Send me a private message if you are interested.

27

Ferny:
Is anybody interested on sharing shipping costs? I will make an order next weekend using the fedex option (because USPS option is still unavailable and I have been waiting almost a month, but I can’t wait more) and I want to reduce my shipping cost. When I receive it, I can send your boards from Spain to any country using low cost postage. Send me a private message if you are interested.

Interesting. I don’t get the FedEx option. I don’t get ANY shipping options! :S

28

Any, updates on this?

29

Not wrong, USPS all the way.

My board cost $9.70, + $10 handling (I can agree with that price) + $2 Shipping

However when i go to check out Postage options are $51 or $52, no way in hell im going to pay that much for a $10 PCB to be sent by FEDEX.

Especially after the wait time for manufacture. Those prices for shipping are ridiculous

If I can get a CCD camera Lens sent from miami to Australia for $2.60, surely I can get a 5x5cm 2layer PCB Shipped for $2. God it fits in an envelope.

Large orders from Sparkfun are only $13 shipped.

30

If anyone is after 2 layer proto PCB’s then a good alternative is

Itead - http://iteadstudio.com/store/index.php? … Path=19_20

10, 5x5cm PCB’s for $12 - with 50% electrical testing

or

10, 10x10cm PCB’s for $28 - with 50% electrical testing

with cheap shipping options and processing within 4-6 days.

31

Still not available.

I mean, I love sparkfun and I understand small businesses can have difficulties larger ones don’t have, but come on, it’s been months.

Is there some weird regulation blocking them? Is it a location issue?

32

I just emailed BatchPCB support and they changed the shipping to USPS for me, like they said here: [Subject: The Curse of the Disappearing Shipping Options

At my order checkout, only a Fedex (international) shipping option shows ($23!) to Canada but I’m glad to have a workaround.

I think it’s a bit of code to automate getting USPS international shipping costs and hope they get caught up.](The Curse of the Disappearing Shipping Options - SparkFun Electronics Forum)

33

Still not available! When?

34

I am a regular customer (12 orders over the last 5 years). I went to place another order and observed the same problem mentioned by others - still no USPS to Canada. I asked via email to support, and they suggested paying for Fedex and then switching. I didn’t do that because you always lose money when you charge US$ on your credit card and then get a credit.

C’mon BATCHPCB, get that USPS option back please!

At the very least, someone from batchpcb, please advise if you are working on getting it back?

Jake

35

cross-posted from other thread.

SFEBPCB:
Hello all, I sympathize with your complaints and they are no going unheard. Our IT depart is still trying to figure out this bug in our system that will not allow International customers to be able to choose USPS shipping functions. If you are not able to choose a shipping function and there is not one available there is not much we can do at the moment. If you are able to at least choose FedEx, you can choose to keep that shipping method or I can manually switch it to USPS and refund you the difference. I will just need you to email suport@batchpcb.com your invoice so I know who to refund the money back to. Sorry for the inconvenience, I know this is frustrating. If you have any other questions email me at Support@batchpcb.com

Alright, so I did this. I ordered a PCB a few weeks ago, clicked on the only shipping option I had, FedEx, and added a note in the shipping form.

Please manually switch the shipping option to USPS. Thank you.

To be sure, I also sent an email to support.

Hi there,

I’ve just completed an order. #18058

I’m one of those who’s USPS option seems to have mysteriously dissapeared

from the shipping options page. As instructed by a batchpcb person here:

viewtopic.php?p=122160#p122160

I set it to fedex and am now requesting it be manually changed to USPS

(doesn’t matter which USPS option specifically).

Thank you!

Now yesterday, I receive an automated email from BatchPCB stating my order has been shipped via FedEx. Today, sure enough, a FedEx delivery attempt was made.

…

I’m a little more than ticked off. And it’s not mainly about the money either (though it’s part of it). It’s about needing to hassle a neighbor or friend to accept the package for me because I can’t get this delivered to work. FedEX (and UPS) here in canada have a pretty bad reputation when it comes to following directions on delivery notices or through phone calls, which is why USPS is always the preferred option for me. It’s not the money.

I was under the impression that by following the instructions in your post (not one message to support but two if you count the shipping notes) I could get it changed to something I might of hoped to getting without complications.

I hope I can find a friend or neighbor that doesn’t work during the day who will accept the delivery for me. Or if I can’t, by some miracle FedEx follow my instructions to leave the package at my door (in the rain). Because for those of us without cars, getting all the way to FedEx headquarters out in the middle of nowhere is a bit of a hassle. Probably have to take a few hours off work to do so.

36

My post from yesterday may have been a bit scathing. I posted it five minutes after getting the delivery notice so I was posting while ticked off.

I really like the idea behind batchpcb, and I love sparkfun. Plus getting more boards than you order randomly is a great bonus! But this FedEx/USPS problem needs to change. As well as the ignoring my request for a manual shipping change part.

37

Edited by moderator

38

sephers:
Edited by moderator

You are welcome to post criticism but name calling like a 2 year old won’t be tolerated. If I need to revisit this subject matter again, you’re gone.

XOXO

-Bill

39

Again, I had to place an order for PCBs using a relative’s address in the USA (this only works because he is planning to visit us later this summer).

How hard can it be to calculate the postage to Canada? and whatever other countries are popular destinations for BatchPCB customers? When will this be fixed?

BATCHPCB - listen closely! What you hear is the sound of long time customers slipping away to competitors! I have been ordering PCBs from you for over 5 years; but this nonsense is driving me away!

Please fix this!

Jake

40

I’m bumping this (too), because this need to be fixed. BatchPCB used to be a really good service. Now it is an useless one for (AFAIK) all non-US residents. You’re being really rude to 95% of the world population, FFS…