Just received two COM-16917 Qwiic 14-segment displays and one of them has a horizontal segment in the 4th digit that will not light. I have them hooked up to a SparkFun Thing Plus and cannot get this segment to light at all. I’m thinking I need a replacement. Thoughts?
Head over to www.sparkfun.com/returns/ and we’ll get ya squared away
I received a reply on May 13 from someone in tech support asking for a photo of the bad digit. I replied with a photo, and it’s been crickets ever since. I’ve emailed everyone I can but it’s been radio silence from SparkFun since that day. Can you check on this? We’re over a month since I reached out initially.