Hi @tanggg,
We learned recently that some ARTIC R2 boards had been incorrectly programmed with the wrong Platform ID. Each board has two IDs: a decimal one which you use to access your data on ArgosWeb; and a hexadecimal one which is embedded in each satellite uplink message. These boards had been incorrectly programmed with the decimal ID instead of the hexadecimal one. You can tell if your board is affected by calling readPlatformID(). If the true hexadecimal ID is returned, all is well. If the value is the decimal ID - expressed in hexadecimal - then your board requires reprogramming as your messages will not be delivered. Please return your board ( https://www.sparkfun.com/returns ). We will reprogram it and return it to you quickly. I know you are already using a new ID, but if you would like us to reprogram the board anyway, please return it to us. We apologise for the error and the inconvenience.
Best wishes,
Paul