AVR-GSM Board Issues

I am having an issue with the AVR GSM Cellular Development Board I

recently purchased. The board seemed to work ok in the beginning

using the battery power, but the power drained out pretty quick. Of

course I read the manual and attempted to charge the board using the

12v connection on the board which required me to have the BAT_E jumper

closed before connecting the source. The battery did not charge and

is now dead and the board is not responsive to anything. Another

issue that happened was upon attempting to connect the USB for

debugging it kept disconnecting when the power was on. Please advise, thank you!