AWS IoT ExpressLink SARA-R5 Starter Kit V2 KIT-21229

Kits
1

Hello,

I am trying to make an IoT kit work, but I am having troubles.

I have followed the getting started guides but without luck, some things I have found are:

  • When I send an “AT+CONF? Certificate”, I only get OK, I do not get the certificate, how can I ay the device to generate one?

  • When I send “AT+CONNECT”, I receive “RR14 2 UNABLE TO CONNECT Network registration failed. For further details, refer to AT+DIAG CEER”, not the expected “ERR14 UNABLE TO CONNECT Certificate generation completed. Proceed to register device with AWS cloud and then try to connect again.”

So I do not know what to do, I am using the Hologram SIM that comes in the kit, and it is activated and has money on it.

Thank you

Best regards

2

Are you starting from here? https://github.com/aws/iot-expresslink That device has its own set of AT commands, compare the one’s at the link https://docs.aws.amazon.com/iot-expresslink/ with the ones being used to ensure they’re the same

It looks the error is on the AWS side of things; have you gone into your AWS and approved credentials?

3

Hello,

I have tried with https://content.u-blox.com/sites/defaul … 042016.pdf and https://docs.aws.amazon.com/iot-express … elgsg.html without luck

Thank you!

4

We will look into this and see how to best proceed here.