SARA R5 Starter Kit | Unable to connect to the LTE-M network

Development Boards MicroMod
1

Hi all,

I’'ve followed the steps in [this guide regarding the initial connection of the SARA-R5 module to the LTE network, but to no avail.

I’ve already followed all the basic troubleshooting I could find, checking the antenna, the SIM card insertion, the LED statuses.

I can communicate through the Serial port successfully, get the AWS ThingName associated with this board, I can set an endpoint with ```
AT+CONF EndPoint=…


I've checked in various places in a 5kms circle around the town I live in, where there's plenty of LTE signal from various Canadian providers.

None of that works, I keep getting the dreaded ```
ERR14 UNABLE TO CONNECT 
``` error, without the exact expected message <QUOTE>

> RR14 UNABLE TO CONNECT Certificate generation completed. Proceed to register device with AWS cloud and then try to connect again.

</QUOTE>.

I've checked on [[this map](https://www.gsma.com/iot/deployment-map/#labs) that my area is covered.

At the very least, I'd appreciate if I could get a command parameter for AT+CONNECT that is more verbose than the current state I'm at. I don't know if the SIM is broken, if something is wrong with the board, if I've missed a step (I've re-tried, while following the documentation, multiple times).

Any idea of what could possibly be wrong?](https://www.gsma.com/iot/deployment-map/#labs)](https://content.u-blox.com/sites/default/files/SARA-R5-AWS-IoT-ExpressLink-development-guide_AppNote_UBX-21042016.pdf)
2

It could be a few things; run through the guide here https://docs.aws.amazon.com/iot-express … /elpg.html for the AT commands and this https://docs.aws.amazon.com/iot-express … elgsg.html is a basic start guide…those should get it online, then move to the example code here https://github.com/aws/iot-expresslink/ … n/examples and see how far those get ya