BatchPCB bugs in Shipping system?

Archive BatchPCB
1

Sorry for the cross-post, but it was off-topic in the other thread…

When I try to order my board (after passing DRC, etc), I select “Airmail Letter-post” as the shipping method, but on the last confirmation screen, the shipping method always changes automatically to “Global Express Guaranteed Document Service”. Is this a bug?

2

How odd. I’ll see what I can dig up.

-Nathan

3

Thanks Sparky. Did you find anything? I really want to place my order, but the $50 shipping charge is holding me back :slight_smile:

As well, shipping charges seem to be changing on a daily basis (On monday, Global Express Guaranteed Document was $50, today it’s $34). Is this because they haven’t been finalized yet?

4

Bump.

This is still a problem for me. It’s really the only thing preventing me from ordering on batchPCB. Hope it’ll be fixed soon.

Has anyone else had this problem?

5

Hi,

i would look into it but nathan has much, much more experience (lol) then me at the system from a config of shop point of view, also i dont have the admin area password.

But, it should be fixed soon!

6

bump/yawn.

Shipping still apppears to be broken (at least for me). Has anyonw else had this problem?

And it looks like the Pass/Fail email is no longer being sent.

(If this constant bumping is offending/upsetting anyone, let me know, and I’ll stop.)

7

roach:
And it looks like the Pass/Fail email is no longer being sent.

I recently ran into this problem. It turned out my ISP spam filtering was the culprit.

Don

8

I’m having trouble with shipping also. It’s the same issue, it doesn’t matter what kind of shipping I select, it shows up as Global Express Guaranteed Document Service. I noticed you’re also in Canada, I wonder if it has something to do with that.

Dave

9

Same problem for me. I wound up going with FedEx instead.

10

djr7710:
I noticed you’re also in Canada, I wonder if it has something to do with that.

Hmm... Maybe you're right. Though it would suck to have to pay an extra $50 just because I live in Canada...

rglenn:
Same problem for me. I wound up going with FedEx instead.

Lucky. At least you had a choice. With me, it doesn't matter what shipping method I select, on the last screen of ordering, it's been changed to Global Express Document Whatsit.
11

Hmm… Maybe you’re right. Though it would suck to have to pay an extra $50 just because I live in Canada…

I'm sure it's just a bug in the system. It's certainly not that expensive to ship things to Canada via regular USPS. And I'd personally go with USPS. I've had a bad experience with UPS's insane 'brokerage' fees crossing the border, and I believe you run into the same issue with FedEX.

http://www.epinions.com/bsrv-Office_Ser … y_~reviews

http://www.epinions.com/bsrv-Office_Ser … y_~reviews

Dave

12

Hi Sparky,

Have you had a chance to look at this problem? I’ve got a couple boards I’d like to send out this week if possible.

Thanks!

Dave

13

Grumble. I have no idea why OSC connection is doing this.

I’ll see if I can dig anything up off the osc forum. The USPS website is totally down for international packages as well (really killing SFE at the moment).

-Nathan

14

Hi Sparky,

Any progress on this issuse? Do you think we might be able to find a work-around for now? Hardwire shipping to USPS Global Priority or something like that?

Thanks,

Dave

15

Place your order and we’ll do a partial refund for the shipping.

I hate this solution but I know you want to get your order going.

-Nathan

16

I still have the same problem here, it must be something with international orders as it always reverts to Global Express Guaranteed Document Service and I cannot continue the order as I don’t have the funds in my paypal account to cover it

So could you get my order through the system?

Contact me on dakiller -at- post -dot- com if you need to

Thanks

17

Fixed the international shipping bug. When in doubt, RTFD. I had missed part of the osc install code.

Let me know if you come accross any more shipping problems.

-Nathan

18

Hi Sparky,

I’m trying my order again, and quite a lot of the shipping options seem to have disappeared. I live in Canada (which could have something to do with it), and the cheapest option available to me appears to be Global Priority Mail, which is total overkill for me. My board only costs $7.50 (great price!), so I’m not really thrilled to pay $16.00 for shipping. I know there USED to be an option for reg’lar ol’ USPS airmail for the price of a stamp (practically). Is this shipping option still available for Canada?

thanks,

19

Don’t forget there is $10 built into the shipping fee that is our handling. I really need to put this in big red letters somewhere.

I removed the ‘Airmail Letter’ option from the list because I think people will select the cheapest thing on the list without weighing the benefits. Airmail can take a really long time to be delivered. Global Priority, is not FedEx fast, but for $6, IMHO, it’s the way to go.

I’ll add Airmail Letter back, but I don’t really like throwing packages to the wind. I’m the one that has to answer the emails when the packages do get there :wink:

-Nathan

20

sparky:
Don’t forget there is $10 built into the shipping fee that is our handling.

Ah-ha! I was actually looking for that $10 fee. didn’t realize it was built into the shipping costs. Now it all makes sense. I will prolly use Global Priority, then, for the excellent reasons you outlined. Just a quick heads up, though: The Airmail Letter option still appears in the Shipping FAQ, which is probably what confused me. Maybe you could break out the handling into a seperate item on the invoice/bill/order, to make it crystal clear to halfwits like me :slight_smile:

thanks!