I am trying to get my Qwiic Pro Micro Boogieboard (DEV-16442) set up. The Boogieboard is apparently just a special version of the Qwiic Pro Micro USB-C (DEV-15795), so I am using this hookup guide to try and get the board setup in the Arduino IDE: https://learn.sparkfun.com/tutorials/qw … okup-guide
The guide says that Windows 10 should automatically install the proper USB drivers. It didn’t, so I followed the section for installing the drivers manually.
The board shows up in Device Manager under the USB controllers section as “Unknown USB Device (Device Descriptor Request Failed)”. I downloaded and extracted the drivers from the Github repo, selected “Update Driver” on the USB device in Device Manager, and pointed it to the “…Arduino_Boards-master/sparkfun/avr/signed_driver” folder, as instructed. Windows came back with a message stating that the installation failed because a more recent version of the drivers is already installed.
I tried uninstalling the “Unknown USB Device” in Device Manager and going through the manual installation process again, but got the same result.
I also tried running the “dpinst-amd64.exe” installer in the signed_driver folder, but that didn’t seem to make a difference either.
Does anyone know how I can get this thing installed?
Update: I’ve had some time to play with this today. The guide says that the board should work easily with Mac & Linux, so I decided to try it out on a Raspberry Pi running Raspbian Buster. Nothing seemed to be happening, and the Arduino IDE failed to upload a sketch, so I ran dmesg and got this:
[73210.340478] usb 1-1.3: new full-speed USB device number 39 using dwc_otg
[73210.440489] usb 1-1.3: device descriptor read/64, error -32
[73210.660490] usb 1-1.3: device descriptor read/64, error -32
[73210.880478] usb 1-1.3: new full-speed USB device number 40 using dwc_otg
[73210.980536] usb 1-1.3: device descriptor read/64, error -32
[73211.200480] usb 1-1.3: device descriptor read/64, error -32
[73211.320616] usb 1-1-port3: attempt power cycle
[73211.980536] usb 1-1.3: new full-speed USB device number 41 using dwc_otg
[73212.420452] usb 1-1.3: device not accepting address 41, error -32
[73212.520489] usb 1-1.3: new full-speed USB device number 42 using dwc_otg
[73212.960504] usb 1-1.3: device not accepting address 42, error -32
[73212.960755] usb 1-1-port3: unable to enumerate USB device
Something is obviously wrong with the USB connection, but I have no idea how to debug it from here.
Thanks. I’ve tried two different cables (one USB-C to -C and one USB-C to -A) on four different ports (C, A 2.0, A 3.0, and the Rpi A 2.0). I’ll see if I can scrounge up another cable and try again, and I may hook up an old Mac Mini to see if MacOS has better luck.
No, I have not been able to get it connected even once. I have read all of the posts about fixing a “bricked” pro Micro, but I have not been able to follow those procedures since it has never been successfully recognized by the OS. Even in boot loader mode (by double-clicking the reset button), it shows up as “Unrecognized” for a few seconds, then after it reboots into normal mode it shows back up as “Unrecognized” again. I have tried several different cables in both Windows and Linux.
OK, it sounds like your board might be missing a bootloader. Fill in the [form on this page with your order number and the URL to this forum post and we can get you hooked up. :-)](Return Policy - SparkFun Electronics)