(P.S. I initially reached out to the Official Support team about the questions below, and they directed me to you for further help.)
Dear SparkFun Team,
I am a student based in Germany currently working on an automation project involving UHF RFID tags and readers. While researching suitable modules, I came across your website and found the following two products particularly interesting:
ThingMagic M7E Hecto UHF RAIN RFID Module
SparkFun Simultaneous RFID Reader – M7E Hecto
I understand that both products are based on the M7E Hecto module. I would therefore appreciate some clarification on a few technical questions:
Reading Distance:
What reading distance can I reliably expect when using the module without an external antenna? My target is a stable reading range of approximately 1.5–2 meters. Is this realistically achievable without an external antenna?
Difference Between the Two Products:
My understanding is that the SparkFun Simultaneous RFID Reader mainly simplifies development by providing integrated connectors and an easier interface. Is that correct?
If so, would it be possible to integrate the ThingMagic M7E Hecto module onto a custom board and use the same Arduino library provided for the SparkFun reader?
Software Support:
Besides the Arduino library, are there additional software resources or SDKs available?
Also, is the Arduino library compatible with the ESP32 platform?
I also have a few logistical questions:
Shipping to Germany:
What is the estimated delivery time to Germany? As I am working under time constraints, this information would be very helpful.
Return Policy:
If I order the SparkFun Simultaneous RFID Reader and test it carefully (without soldering, only using USB or I2C), would it be possible to return it if the reading range does not meet my requirements?
If so, would I be responsible for return shipping costs, and could you provide an estimate of those costs?
Technical Support:
If I encounter issues with the Arduino library or integration, does SparkFun provide technical support for such cases?
Finally, I noticed the following warning on the product page:
“WARNING: This product may contain chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.”
Could you please clarify what this warning specifically refers to and whether there is any practical safety concern during normal usage?
Thank you very much for your time and support. I look forward to your response.
Kind regards