Log button issue on my RTK mosaic-X5 base?

Hi, the LOG button of my unit does not seem to work. I do not feel any ‘tick’ nor motion when pressing it, and nothing changes on the logging when pressing it nevertheless. Did I miss something ? Should I open the box to try solving this problem which is likely a simple mechanical issue ?
(Note: the Reset and Boot buttons work well)

That sounds like a good next step - open it up and see if something obvious is going on with the button

Maybe upload a photo of the soldering in the area/pins if you can’t find something right away