RTK Facet-L won’t power up

Just purchased a RTK Facet-L and I was only able to power the unit up twice, most of the time the power switch does nothing at all. The unit is fully charged and I was able to connect to it via serial.

It sounds like a faulty membrane/button; I can send a out a replacement overlay if you are comfortable replacing it yourself (it’s pretty simple if you just follow along with the guide…it’d likely save a lot of time for return shipping and whatnot)

We can also RMA it…just let me know which you prefer

Yes I am very comfortable replacing myself. Thank you

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Great! The replacement parts will be headed your way ASAP!