Mosaic-X5 Screen issues

GPS/GNSS
1

I found my screen in an upside down state. I hard rebooted the device and the screen has not come back on since. I am guessing the screen is burned out or some other way malfunctioning. Not sure if this is a warranty item or not probably should be I think its been under a year but if I were to replace will this screen work? SparkFun Qwiic OLED - (1.3in., 128x64)

2

Here is their return policy. Please check if your order meets the criteria. Returns

3

Hi @spreckgreen ,

Which mosaic-X5 product do you have? The “RTK mosaic-X5” (red metal case) or the “Facet mosaic” (hexagonal plastic case).

Thank you,
Paul

4

Red metal case

5

OK - thank you,

Yes, the 1.3" OLED is exactly what you need. But, if your unit is less than a year old, please feel free to start a return / repair. Please reference this topic when you contact the returns team - it makes life so much easier.

Best wishes,
Paul

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