My XRP Controller is not listed as a serial port

Hi, I’m a high school student and I need help troubleshooting a problem we were having with our XRP Controller board. At first, the board worked, but then it stopped displaying as a serial port and became a file. Inside it, there were two items: INDEX and INFO_UF2 (v.1.0). In Device Manager, it’s not a COM port; it appears elsewhere under the name RP2350 Boot. Honestly, I don’t know what to do. I tried uploading several versions of UF2, but nothing worked. If anyone could help me, it would be very helpful. Thank you very much :people_hugging: