Facet won’t switch on. No Display. Tried 10 second reset followed by 3 second button push. Doesn’t appear when plugged into PC as USB. Charging light came on and went off after about 1 hour.
Amendment
Visible on USB. Serial
Says
Display not detected
LittleFS started
There may be a cable that became loose during shipping; if you are comfortable you can try to take it apart and look for any obvious signs of trouble Disassembly / Repair - SparkFun RTK Product Manual
If nothing comes from that the next step will be an RMA Returns
Hi, Thanks. I re-seated the ribbon cables to the display board and it worked for a while then same fault. Left for a while it started working again. I really need two units for an upcoming project. Considering buying a third unit as a backup if I need to send this one back.
If that’d make your situation easier I’d say go for it (and we’ll get the problem unit replaced, repaired, or refunded…whichever you’d prefer)
Was it purchased from us? If so head over to Returns (contact vendor if purchased elsewhere) and we’ll get ya squared away
Thanks. I’ve ordered another unit. It’s through digikey so I suppose I will need to get in touch with them. The fault hasn’t re-appeared, however. It maybe difficult to diagnose.
Thanks again.
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Hi, the unit came to life for a while, so as I was in the middle of a project, left the return. The issue has come back, but now Digikey won’t accept return. Is there a way to go through Sparkfun direct?