RTK FACET DISPLAY DOES NOT TURN ON

My RTK FACET arrived on Dec 30, 2022. Last night, January 10, 2023, I pressed the POWER SETUP button and the display LED displayed appropriate data. Moments later the LED went dark. Thinking that the FACET’s battery was low, I plugged in into its USB charger. The green light next to the battery icon turned on to acknowledge the connection, then about 45 seconds later the green light turned off, suggesting that the battery was fully charged. Pressing and holding the POWER SETUP button down for up to 60 seconds did not turn the display on. Is there any other procedure for turning this device ON?

https://learn.sparkfun.com/tutorials/sp … leshooting

If nothing in this troubleshooting guide works and nobody from team sparkfun replies here, I think the Facet should be sent to sparkfun.

Hi Gary - I’ll email you. Sounds like the display board has become non-functional. Sorry about that! We’ll get it fixed.