NVIDIA Jetbot card not engaging

I’m also a student working on the jetbot from PCC and the SD card slot no longer holds in here’s a video of the problem any help please https://imgur.com/gallery/Wg2qkgM

What is your SparkFun order number?

Sorry for the multiple post I didn’t see it needed approved my boss Joey has the order number it is for the NVIDIA Jetbot Pueblo Community College we had a problem with the qwik oled some weeks back

I’m not going to be able to get the Order # till after the holidays

Once you have it, go to the page below to enter it. In the section that says “Why do you want a RMA?” enter the URL for this forum post and we can help.

Unfortunately without the order number I can’t do much.

https://www.sparkfun.com/returns