Order in "Processing" for 14 days?

I am wondering if this is normal. I thought there were updates like “Panelized” to let you know what your order is doing…

The only update I have on the order from 2 weeks ago is from when my payment was accepted.

Did I do something wrong? Is there something wrong with the process, or do I need to shut up and be patient?

It is order #8552.

Shaun

Word, I’m @ 16 days now. I ordered on the 9th and is says “Processing”. I read the FAQ after the fact and it says 3-4 weeks but this looks to be on track for a little longer. I’m thinking now it’s just a bit too long to wait.

Mine went from Paid to Processing in 4 hours, without the intermediate step of Panelized that the FAQ lists. This was over 3 weeks ago (June 8). It’s still in Processing.

My average for getting BatchPCB orders is around 4 weeks. The status doesn’t appear to be really meaningful. I’ve had boards suddenly go from processing to shipped.

Disclaimer: I don’t do hundreds of orders per month or even per year, so ymmv.

Got my order on July, 6th (almost 4 weeks exactly). Got two boards instead of one and they look great. A little update in status would be nice but I guess you get what you pay for in terms of service. Overall I am pretty happy. I populated one of the boards (it looks pretty mean :twisted:) and and am now ready for some serious testing.

NegativeC, did your status change to shipped at any point? Mine is still in “processing” after a month.

I expect it will take a few days longer for mine to arrive than for people in the U.S. as I’m in Canada.

Yes, status chaged to “Shipped” on 7/1. Got an email and a tracking number. I imagine we were in the same batch but you never know…

You may want to contact someone and see what’s up.

I contacted someone, and it turns out my order wasn’t put on a panel for some reason. Have to start the month long wait over again :frowning:

Red, sorry for you :frowning:

Just to let everyone know, here’s my stat:

2009-07-09 15:25:07 Shipped

2009-06-23 11:16:07 Processing

2009-06-23 10:08:08 Paid

2009-06-23 10:08:07 Pending