PoE Hat DoA (DEV-18346)

Hello,

I purchased a couple of PoE hats (DEV-18346) to power RPI 4s but seems like one of them is DoA. I tested both hats and the two boards that I have and the problem moves with this one particular hat. As soon as I plug it in to the switch, it starts making a buzzing sound and the fan will never start moving. No LEDs turn on when powered via the hat. Any idea how to further troubleshoot this or get a replacement for it? Thanks in advance.

Was it purchased from us? If so, head over to www Returns - SparkFun Electronics (contact vendor if purchased elsewhere) and we’ll get ya squared away :wink: