I sent an email about this to BatchPCB support a couple of days ago but still haven’t received a response, so hopefully someone sees this here. I ordered one copy of a board I designed (#108188) a couple of weeks ago, but when the parcel came in the mail on Wednesday it had 20 copies of someone elses board in it. I really need to get hold of my board ASAP, so if someone from BatchPCB is reading this could you please get in touch. Thanks.
Why not just make a phone call? Sparkfun Customer Support is 303-945-2984