RGB Rotary encoder button

I already ordered it with the breakout board. I have concluded that the switch component of the encoder is defective, as I don’t get continuity between switch output and common input when button is pressed. I have terrible luck with encoders, as this is the 3rd one of recieved (fram various sources) that was defective on arrival. Hopefully SparkFun get’s back to me soon… I’ve submitted a RMA request.