SparkFun RTK Express the screen does not turn on and I can not configure the ESP32

The equipment shows the coordinates, the problem is that the screen does not turn on and I cannot enter to reset through CONFIG ESP32.

It shows me this message:

rst:0x10 (RTCWDT_RTC_RESET),boot:0x13 (SPI_FAST_FLASH_BOOT)

invalid header: 0xffffffff

invalid header: 0xffffffff

invalid header: 0xffffffff

invalid header: 0xffffffff

invalid header: 0xffffffff

invalid header: 0xffffffff

invalid header: 0xffffffff

invalets Jul 29 2019 12:21:46

Thank you.

Try updating the firmware via these instructions https://learn.sparkfun.com/tutorials/sp … tomization - it might be helpful to check the “enter safe mode” option on the firmware configuration menu/screen

Thanks for your help, but I already tried it and it won’t let me enter the options menu.

AGUSTIN:
Thanks for your help, but I already tried it and it won’t let me enter the options menu.