Hello,
I need your help regarding SparkFun RTK Facet L-Band and the configuration of the PointPerfect service configuration.
I have configured wifi access for key verification. The device Key Renewal is empty.
When I start the antenna, the antenna launches getting keys, but I have error message ZTP Failed C049EF0AFDF2
Thank you in advance for your help.
Thank you for reporting with that error code. It looks like our database was out of date. Please try again and let us know the outcome.
Excuse me but I still have the same message
Can you tell me what version of firmware is on the unit? It should be displayed at power on.
v2.3
Is it normal that the device Key Renewal is empty ?
Thanks! We are seeing a device attempt to connect but the unit ID looks odd. I believe we’ve fixed it. Please attempt a connection again.
Is it normal that the device Key Renewal is empty ?
Please see https://docs.sparkfun.com/SparkFun_RTK_ … ntperfect/
Do you mean the ‘Device Profile Token’ box under ‘Auto Key Renewal’? Yes, that box will remain empty unless you use a corporate Device Profile Token. I believe you purchased the unit with 1 year subscription so this box will remain empty.
Hi,
The connection is established. But, the “satellite antenna” icon does not indicate the 3 bars and the fix is not done.
Thanks for your answer.
Did you test outside with a clear view of the sky? L band only works in the contiguous 48 states and the eu.
yes no obstacle. I left the gps running all morning.
I am in France.
There is something odd going wrong with your unit. At any time you can return the unit and we will replace it with a new one.
If you would like to try to troubleshoot the device a bit, I will work with you. The first thing I would like you to do is update the firmware. I recommend the GUI, you can find information here: https://docs.sparkfun.com/SparkFun_RTK_ … indows-gui I recommend firmware v2.5 for now: https://github.com/sparkfun/SparkFun_RT … e_v2_5.bin
If you still have problems, then I would like you to attach the RTK device, power it on, open a terminal program, and post the serial output so that we can see what the unit is doing as it is powering on.
Again, if you just want a replacement, we can start a return for you and get you a working unit by going here: https://www.sparkfun.com/returns My apologies, it should not be this difficult.
I have already returned the unit for battery charging issues. So I would like to try to fix it.
Hello,
Thank you, the update worked. I have a fix but still no 3 bars on the satellite icon.
Last point, I can no longer communicate with my gps application. It works very well in classic ntrip. Is there a particular setting (nmea, …) ?
Thanks in advance.
I have a fix but still no 3 bars on the satellite icon.
Interesting. I will test v2.5 next week to be sure there is not a firmware issue. The three bars appear when a L-Band packet is successfully received and decrypted. If you are getting a fix, that’s good, the icon should update as well. To be determined.
I can no longer communicate with my gps application.
What GPS application are you using? We generally recommend starting with SWMaps. This connection is made over Bluetooth SPP which nearly all GIS applications use.
It works very well in classic ntrip.
I don’t think I understand. NTRIP is the protocol for transmitting RTCM over TCP and doesn’t have much to do with the RTK Facet L-Band. The Facet is capable of transmitting RTCM over NTRIP over a medium (WiFi or Bluetooth, generally), but I don’t know of a GIS app that connects over NTRIP.
I’ll watch this and get back to you soon.
I have a fix but still no 3 bars on the satellite icon
Have you been able to do any tests? I have the fix but without the 3 bars on the satellite icon.
I can no longer communicate with my gps application.
I use SWMAPS or LANDSTAR 7 and on the 2 software, I have confirmation of the Bluetooth connection (icon on gps) but I do not receive any coordinates on the two software.
It works very well in classic ntrip.
We have several options for centimeter correction when not using L-Band. We use RTCM correction data sent by GSM by connecting to an NTRIP, but since the update to v2.5, this is impossible. I confirm that SWMAPS can connect to an NTRIP
Thank you for solving my problem because it becomes really problematic for my work.
Hello
Have you been able to look at my problem.
In the meantime, my GPS is unusable
Sorry for the late reply, I was out sick for the last two weeks (children as well).
I was able to test v2.5 firmware with L-Band today. It works fine for me.
I have the fix but without the 3 bars on the satellite icon.
This would indicate your unit is not receiving L-band signal or not successfully decrypting messages.
Would you please connect over serial and output the serial data that is seen during power up: https://docs.sparkfun.com/SparkFun_RTK_ … th_serial/
Below you can see the output from my unit.
rst:0xc (SW_CPU_RESET),boot:0x13 (SPI_FAST_FLASH_BOOT)
configsip: 0, SPIWP:0xee
clk_drv:0x00,q_drv:0x00,d_drv:0x00,cs0_drv:0x00,hd_drv:0x00,wp_drv:0x00
mode:DIO, clock div:1
load:0x3fff0030,len:1240
load:0x40078000,len:13012
load:0x40080400,len:3648
entry 0x400805f8
Display started
ZED-F9P firmware: HPG 1.32
LittleFS Started
SparkFun RTK Facet L-Band v2.5-Sep 21 2022
Reset reason: ESP_RST_SW
Profile ‘Profile1’ loaded
MAX17048 configuration complete
Batt (75%): Voltage: 3.98V Discharging: -0.21%/hr Green
GNSS configuration complete
Accelerometer configuration complete
NEO-D9S firmware: PMP 1.04
System time set to: Thursday, October 27 2022 16:08:14
State: Keys Days Remaining, 2022-10-27 16:08:14.055
Days until PointPerfect keys expire: 50
State: Keys L-Band Configure, 2022-10-27 16:08:16.232
Batt (75%): Voltage: 3.98V Discharging: -0.21%/hr Green
State: Rover - Not Started, 2022-10-27 16:08:17.280
Bluetooth broadcasting as: Facet L-Band Rover-8F9E
*NTRIP_CLIENT_OFF
State: Rover - No Fix, 2022-10-27 16:08:19.523
Batt (75%): Voltage: 3.98V Discharging: -0.21%/hr Green
State: Rover - Fix, 2022-10-27 16:08:25.561
Rover Accuracy (m): 199.3658
Batt (75%): Voltage: 3.98V Discharging: -0.21%/hr Green
Rover Accuracy (m): 54.2646
Rover Accuracy (m): 45.4240
Hello,
I don’t know how to access the same message as you.
Here is an excerpt from the terminal:
Menu: System Menu
GNSS: Online - ZED-F9P firmware: HPG 1.13
SIV: 18, HPA (m): 1.768, Lat: 46.44131190, Lon: 4.27764465, Altitude (m): 350.8
Display: Online
Accelerometer: Online
Fuel Gauge: Online - Batt (99%) / Voltage: 4.18V
microSD: Offline
L-Band: Online - No Keys / Corrections Received Failed / Eb/N0[dB] (>9 is good): 0.00 - NEO-D9S firmware: PMP 1.04
Bluetooth (FDF2): Online
WiFi MAC Address: C0:49:EF:0A:FD:F0
System Uptime: 0 00:11:18.869 (Resets: 0)
How do I move on because I’m really starting to lose patience. Is it possible to take control remotely?
Thank you for the output. There is your problem!
GNSS: Online - ZED-F9P firmware: HPG 1.13
The ZED-F9P firmware is old and not compatible with the NEO-D9S receiver.
To fix:
Download v1.32 firmware for the ZED-F9P here: https://github.com/sparkfun/SparkFun_RT … 178f48.bin
Use the u-blox GUI for windows from here: https://github.com/sparkfun/SparkFun_RT … te_GUI.exe
Additional information about using the GUI can be read here: https://docs.sparkfun.com/SparkFun_RTK_ … indows-gui
Because you have a Facet L-Band, you will need to install drivers for the ZED-F9P and the NEO-D9S. Please see here for how to install drivers: https://docs.sparkfun.com/SparkFun_RTK_ … #rtk-facet
How do I move on because I’m really starting to lose patience
I completely understand. I’m very sorry it’s been a bother. This should have been caught during production. I will check with production staff to let them know this happened.
Hello,
This time it’s good! On the other hand, during the repair of the battery, your technicians broke the support.
Having lost 4 months of subscription, I would be grateful if you could extend my subscription for the same period.
In any case, thank you for your precious help.