Good morning, I sent a few messages to support over the past two weeks but haven’t received a response yet. The order (backorder #10,641,336) was placed nearly a month ago so I would like receive an update/timeline on when it will be shipped/delivered. Let me know!
It looks like you’re in the next batch estimated to arrive to us on Jan 30, so likely the by the first week of Feb to you
Excellent, thank you Russell! Appreciate you looking into it. That was just what I needed, I had actually sent support message to cancel my order earlier due to uncertainty with the delivery date and our timelines but thanks to your update, I think that will no longer be required. Thanks again and looking forward to being your customers in the future.
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