Thing Plus - ESP32 WROOM (U.FL) not identified

I installed the driver for this board

but when I connect it to my PC, The computer does not recognize the board

and in the Arduino IDE, I don’t have a port associated with it too

how can i make it work?

thanks for the help

Try swapping cables, also ensure “Installation for the ESP32 Thing Plus is two-fold. Like the ESP32 Thing, you will want to install the board definitions via the Arduino Boards manager. In addition, you will also need to download and install the latest CP2104 USB Driver. Note, some older versions of the driver (including the version that Windows auto-installs) will cause the auto-reset to fail during upload.” is followed (from here https://learn.sparkfun.com/tutorials/es … ware-setup)