XCTU cannot find XBee Explorer Regulated Board

Wireless & IoT Digi XBee
1

I wonder if anyone has the same problem as me. I’d like to connect XBee3 Pro on Sparkfun XBee Explorer Regulated board on a PCB shield with Arduino Mega 2560 acting as an end device. However, XCTU could not detect the XBee device. I checked that I had the correct value data/updated drivers and firmware installed but nothing worked. I also checked if there was any problem with the correct Serial port connection, Baud rate, or values setting but still could not detect it with XCTU. The power LED on the board is On, XBee nose is in the correct direction. I also tried testing to connect XBee3 Pro directly with Arduino which can be detected with no problem.

On the coordinate side, another XBee3 Pro to the Sparkfun XBee Explorer USB has no problem with XCTU. I don’t know if the XBee Explorer Regulated module board was broken or if I can do something else to fix this issue.

2

Xctu can only detect xbees directly connected to your computer, it can not detect them through an arduino*.

Configure your xbee on an USB explorer plugged directly into your computer then move it over to the end device it will be used on.

  • there is an exception to this rule if your arduino is running a specific sketch and connected to the arduino in a specific way.