XM125 troubleshooting

I ordered an XM125 breakout board a couple months ago. It remained in the package in a safe place until my project kicked off this last week. I am using the Arduino IDE and following the hookup guide, though I am unable to upload any sketches (including ‘blink’) or use any other tools to make connection. I see a CH340 com port in windows and a /tty/usb0 on linux, but do not see any response (e.g. esp32 boot messages) or usb connection. All sketch uploads result in a “No serial data received” error. Additionally, there is a visible damage to the cap of the STM32L4 microcontroller and it gets very hot while plugged in to usb (too hot to touch). Any next troubleshooting steps?

Dang - can you share a close-up photo of the board?

It’s a bit hard to see on my phone but it the the far right black chip on the actual xm125.

Was it purchased from us? If so head over to Return Policy - SparkFun Electronics (contact vendor if purchased elsewhere) and we’ll get ya squared away

I ordered mine from amazon, but I sent a support ticket and they sent me here.

Also the return policy says they might not accept it because it was more than 30 days ago.

Ah - what was the purchase date? If this thread was created before the time was up we’ll honor it

It was more than 3 months ago, I was buying stuff for my research class during the summer and we are just starting so I never opened the package till just now.

Just starting as in done with all of our proposals and form so the actual research is starting.