DEV-21265 muscle sensor not working properly

Good morning, I want to tell you that we sold 2 dev-21265 muscle sensors and customers mention that it does not work correctly. The elements are requested to carry out functional tests, all the connections and recommendations provided by you are made. But at the time of data acquisition it does not detect muscle movement.

In addition, the graph that it generates is not related to the one that is in your documents.

I request your help to solve this issue.

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